Upgrading Reality

There are few important steps to follow before and after upgrading to the latest version of Reality suite. This section explains in detail how to proceed with the upgrade.

Upgrading requires on following areas:

Reality suite. See Reality suite applications.

Make sure following components have been installed with certified versions.

Windows OS. Reality is well tested and certified to work with a specific Windows 10 OS version. Since Windows 10 can automatically update the OS version frequently, it is advised to disable automatic windows updates.

Explained in this artificial, follow the steps to set Defer feature updates in Windows 10 to stop automatic updates for a specific period. Also see https://support.microsoft.com/en-us/help/4026834/windows-10-defer-feature-updates.

AJA device drivers (If new version is provided with different version than the installed version). See AJA Video Card Configuration.

AJA firmware (If new version is provided with different version than the installed version). See Update AJA Card Firmware.

NVidia driver (If new version requires different version than the installed version). See NVidia driver configuration.


Let's start upgrading your existing software version.

AJA device drivers

Uninstall the current AJA drivers version by going to Windows, Start > Add Remove Programs, in the search area, start type aja to display installed AJA driver for easy uninstall. Then remove the previous drivers version as shown below.

Reality suite applications

Please uninstall the current version by going to Windows, Start > Add Remove Programs, in the search area, start type reality to display all installed Reality application together for easy uninstall. Then remove the previous versions of Reality Prerequisites, Reality Control and Reality Editor installed on your computer.

For clean and proper installation of the new version of Reality Suite on your computer, it is mandatory to remove Zero Density folder from   after uninstalling all the previous versions of Reality.

To remove the folder, go to   and delete Zero Density folder completely as shown below:

After deleting the above mentioned files and folder, download the new version of Reality suite applications provided by Zero Density Technical Support Team. See Downloading Distributions.

When you upgrade Reality Suite, you should open the Reality Editor and browse your projects via Project Browser on Reality Editor before working on these projects under any Reality Suite application in order to successfully compile all the shaders within the project.

When you upgrade Reality Suite, you should delete the following:

Cooks under R:/Reality/Cooks folder on each engine related to these cooks.

RealityCache folder from C:\ drive

Reality.db from R:\Reality\Config folder

This will clear all unnecessary files for new installation.

Defer feature updates in Windows 10

On your Reality workstation, press Windows key > Go to Settings  > Update & Security  > Windows Update > Advanced options.

Do the below settings in Advanced options.

In the option "Choose when updates are installed", choose the maximum days, which is 365. This way, you can stop windows from updating for 1 year.

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Still need help?

Please go to Reality Engine Support Portal by clicking here.