FAQ

Below you can find short questions and answers for improving your everyday Reality knowledge:


Q: Can i use the Cleanplates of Cyclorama in another engine?

A: As Reality is an Image Based Keyer, the image that is taken from a specific camera, with a specific lens which might has a different Lens Center Shift Value will differ in each seperate system. We recommend that you take the cleanplates seperately for each engine to make sure that you get the best result from each engines,


Q: Is there an easy way to search for a property of the nodes?

A: Use the area to search for the specific property on the node. Do not forget to clean the filter to search for another property or to view full properties of the nodes.

Q: Why can`t we receive data from tracking system?

A: There are two possible reasons if the tracking node stopped receiving data:

* Windows Firewall is turned ON. You need to turn OFF the Windows Firewall.

* Check the destination IP address, source IP address and UDP Ports on your tracking device or its control device and verify that these values are matching with the engine`s network configurations and also the on the tracking node on your nodegraph.


Q: I am connected to my device via Teamviewer and why doesn`t Reality Editor launch?

A: You might have downloaded and installed Reality without any issues via Teamviewe session. But Reality Editor requires by design that the monitor is always open and never turned off. You might choose a KVM configuration as well.


Q: I have different lighting setups in my studio. Which lighting is the best to take clean plates for Cyclorama?

A: As Reality uses Image Based keying, it is important to take the captures to be used as Cleanplates while you have the general lighting. It is advised to test and compare the result and to take specific captures for Cleanplates if you observe a drastic change in the keying quality when you change the lighting setup in your physical studio. But if you are using just talent lighting in close shots, this might night be a need. Please refer to link here for more information on Reality Keyer,


Q: We have finished the tracking device setup in our studio. How can we make sure if the tracking is well calibrated?

A: Please go to your Tracking node, and make sure that CCD of the camera is situated in the zero point of the physical set. After making sure that the camera sensor is in zero point, you should check if moving the camera within 2 metres range to both negative and positive directions. Also the pan, tilt and roll values should be measured. For more information on track and lens calibration, please click here.


Q: What is DilateRGBA node? How can i use it?

A: Basically, it is a shrinking process on RGBA Channels seperately. This node is used for overcoming the edge problems caused by spill and camera artifacts. A new node is also introduced in Reality 2.6 version, to read more click on this link.


Q: Is there a way to group the nodes in the nodegraph?

A: Yes, you can group any number of nodes regardless of their category, please refer to this tutorial for more information.


Q: Can Reality engine work with or without GPUDirect technology?

A: Absolutely YES.

The biggest benefit of Reality engine is that it works with or without GPUDirect feature.

Reality engine has an additional option to use GPUDirect for accelerating communication with video I/O devices. And also have the liberty to use it without the GPUDirect feature. This flexibility offers the choice to our users how they want to work with Reality engine.


Q: What is GPUDirect and how to enable it in Reality engine?

A: GPUDirect is optimized pipeline for frame-based video I/O devices. The combined solution delivers the capability to maximize the performance capability of the GPUs.

GPUDirect for Video is a technology that enables to take faster advantage of the parallel processing power of the GPU for image processing by permitting industry-standard video I/O devices to communicate directly with NVIDIA professional Quadro GPUs at ultra-low latency.

Enabling GPUDirect in Reality engine, please refer to the link here.

Which AJA boards does Reality supports?

A: AJA Corvid88, AJA Corvid44 and AJA Kona5 are supported.

AJA Kona5 is experimental

Which version of AJA SDK is compatible with version Reality 2.7?

A: AJA SDK version 15.0.2 is compatible with Reality 2.7.

For AJA Video card configuration documentation, click here.

Which version of AJA firmware is compatible with version Reality 2.7?

A: Firmware version: "corvid_88_8-10-18" For Corvid 88

Firmware version: "crv44_4-17-18" For Corvid 44

Firmware version: "kona5_12g_20181105" For Kona5

For AJA Video card configuration documentation, click here.

Which NVidia drivers are supported?

A: NVidia graphic card drivers must be updated to Version 419.17

For NVidia configuration documentation, click here.

Which version of Microsoft Windows OS is supported for 2.7?

A: Windows OS must be updated to Version 1803 for efficient operation of Reality.

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Still need help?

Please go to Reality Engine Support Portal by clicking here.